What to Expect During Your Meter Upgrade
We will contact you by phone, email, and/or text when crews are ready to begin work on or near your property.
We are likely to complete the work within a month, although weather and other factors can shift the schedule.
Once you receive a notice, contact us if you have any special access requirements — locked gates, indoor meters, livestock areas, or seasonal properties.
You can provide gate codes or arrange a specific time for your new meter installation.
Our field staff wear high-visibility clothing clearly marked with "Battle River Power Coop" and arrive in marked BRPC trucks.
If you want to confirm that a crew working near your property is from BRPC, call our office and we'll verify.
All work takes place outdoors at the meter. There is no digging.
Expect a brief outage of about 5 to 10 minutes.
In winter or when conditions make vehicle access difficult, our linemen may walk in a short distance to reach the meter.
Once your meter is active, you will have access to your usage data through BRPC's new online portal.
Register for the new online portal.
AMI meters automatically send us an alert when the power goes out at your location.
But, if your power goes out, please call us anytime at 1‑877‑428‑3972. Speaking with you can help us gather details about what you are experiencing, which can improve troubleshooting and response.
Your new meter will look similar to this.
There are no changes to your electrical service.
Access
Please secure your dogs before crews arrive at your property.
All meters will be upgraded. If our crew is unable to reach your meter on the first attempt, we will follow up and work with you to find the best time to complete the swap. There is no charge to members for a return visit.
If we find that your existing meter socket is damaged or unsafe, we will notify you. Repairs must be completed by a qualified electrician and are the responsibility of the property owner.
Frequently Asked Questions
Do I need to be home?
No, as long as we have access to the meter. All work takes place outdoors.
How long will my power be off?
Approximately 5 to 10 minutes.
How do I know the crew at my property is from BRPC?
Our crews wear high-visibility clothing marked with "Battle River Power Coop" and arrive in marked BRPC trucks. If you're unsure, call our office to verify.
What if I have a dog or a locked gate?
Dogs should be secured before crews arrive. Contact us when you receive your notice to provide gate codes or arrange a specific access time.
What if my meter is inside a building, in a livestock area, or on a seasonal or vacant property?
Call us when you receive your notice and we will coordinate access with you.
Will I receive a new meter if I have solar or microgeneration?
Yes. All services will be upgraded.
I have a three-phase service, irrigation account, or farm service with special metering. Will this affect me?
You will receive a new meter, but your service type and configuration will not be affected. Call our office if you have specific questions.
Can I request a specific installation time?
Yes, depending on your access needs. Contact us when you receive your notice.
Will the new meter change my service or billing plan?
Your service and billing plan are not changing as a result of this upgrade. There is no charge to members for the new meter.
Will the AMI meter affect how I use electricity?
No.
What if weather or yard conditions are poor at the time of my install?
Crews may walk in or return later if needed.